Tuesday, May 20, 2014

Usability hack

User introduction:
I am a facebook user, I spend quality time here. I really enjoy reading blog posts. My friends have same habits like me. I and my friends share share blog posts from various famous blogs to share common interests and interact with each other. Its a regular practice of my to read posts in blogs and share them in facebook for my friends.

User story:
As an user I should be able to view posts which are shared by my facebook friends, in my facebook news feed. When I click on post link it take me to browser which navigate me to that blog post page.

User expectation:
After I click on post link in my facebook news feed I expect it to open in respected application installed in my phone. For example, Business insider blog post should open in installed application of BI android in my phone. But it takes me to browser and then to that link.


User experience findings:
- User uses an Android smart phone
- User have facebook, browser, business insider android applications installed in his/ her phone
- He/ she is a frequent user of internet, smart phone, facebook and business insider
- User goes to blog post from Facebook
- User share posts in Facebook from BI
- User expect better communications between installed applications of his/ her Android phone

User experience report:
- User performing a flow as follows,
  1. Browsing facebook news feed
  2. Going to browse blog post shared in facebook
  3. After reading the post in BI user want to share it in facebook
- User don't like to log in between as its his/ her own phone
- If user performing the full flow in browser with all logged in scenario than user is satisfied
- User finding a bottle neck to perform the full flow within installed applications
- The communication between applications in Android phone need to be improved
- Browser is successful to satisfy the user